Pal Mundo Outdoor update
Hotel packages booked through Paylogic have been cancelled for 2020. You will need to rebook a hotel if you are attending Pal Mundo outdoor festival 2022. If you have booked a hotel yourself you will need to contact the hotel chain where you booked your trip. Unfortunately we cannot help you with this.
We only process the ticket sales via our official ticket partners Paylogic. Every ticket buyer will get an e-mail with the options according to where they purchased their ticket. If you purchased your ticket through a non authorized third-party seller, we unfortunately can’t help you and advise you to contact them directly.
No, we are guided by the touring schedules and availability of the artists in 2022. This means that the line up for Pal Mundo Outdoor festival 2022 will be different. However, it doesn’t mean that artists booked for this year will not perform at the next edition. We will update our website later with the acts that will perform at Pal Mundo Outdoor festival 2022.
The payment of the refund is only possible to the person who bought the tickets. If another person bought the ticket for you, please get in touch with the person who bought the tickets.
Unfortunately, it is only possible to do a full refund of your whole order. This means that all tickets within your order will be refunded. We are unable to refund only a few tickets out of one order.
If you bought tickets for Pal Mundo outdoor festival you have received an email from us with 2 options:
1. Your ticket will stay valid for 2022
All tickets that you have purchased will stay valid for 2022.
2. You want a refund of your purchase
This is possible. You may ask for a refund of your purchase. The purchased amount of your ticket(s) + service charges will be transferred to your account in August 2021.
If you want to request a refund you can do so with the following link: